Emergency & Prevention

If you've accidentally dug up a cable or pipe and need to contact a Service Locator, follow these steps:

1. Stop and Assess: Pause excavation work immediately. Assess the damage and safety risks.
2. Secure the Area: Establish a safe perimeter to prevent accidents.
3. Document: Take photos or videos of the damage for reference.
4. Contact Locating Group: Contact Locating Group and speak with our team. Provide detailed information about the damage.
5. Follow Instructions: Follow any instructions given by the service locator until they send a technician.
6. Coordinate Repairs: Work with the service locator to organize repairs.

By following these steps, you can effectively manage the situation and ensure that any damaged services or utilities are promptly addressed with the assistance of a qualified service locator.